Respond to the following in a minimum of 175 words:
Based upon what we learned from this week’s required learning activities:
- Identify two types of e-commerce and describe how they have changed consumer-to-business and business-to-business transactions.
- How might either of these types be applied to a public sector entity?
- Consider whether customer relationship management applications may be effectively applied in a public sector environment and explain some of the potential advantages and disadvantages.
Support your statements using APA style references.